Tomasz Michalski StoneX
MOTIFE Blog

Hiring IT talent in Poland:
5 questions to Samantha Rist, Vice President Human Resources at First Advantage

By MOTIFE Insights, 6 August 2024

Focus on First Advantage, a leading provider of employment background screening building its hub in Krakow with already over 50 employees in the location. Samantha Rist, Vice President Human Resources at First Advantage shares her expert view on hiring IT specialists in Poland in the extract from the Krakow IT Market Report 2024.

1. What is First Advantage?

Samantha Rist: First Advantage is a leading provider of employment background screening, identity, and verification solutions supported by award-winning customer care. We opened our hub in Krakow in 2022, and now have over 50 technology team members across our product development, product management, and IT Operations organizations.

2. How does Poland’s IT market contribute to First Advantage’s global success?

Samantha Rist: Poland is a prime location for experienced, cost effective talent for global organizations, with an abundance of technology and development experts both in and out of Krakow. The multilingual, technical, and customer-focused skills of the engineering, product, operations, and customer care team members we’ve welcomed to First Advantage have enabled the rollout of product and service enhancements that allow us to continue to “Hire Smarter, Onboard Faster” without compromising the stellar support we provide to our customers and teams.

Check out also: Krakow IT Market Report 2024

3. What strategies has First Advantage used to attract and retain talent in Poland?

Samantha Rist: When we first launched, partnering with MOTIFE was integral in spreading brand awareness, introducing our organization to the market, and getting an initial draw of top talent. Now that we are about 1.5 years into our journey, we recruit in-house, and focus in three key areas for our team members in Poland as well as around the world.

First, our global Total Rewards team reviews our benefits programs on an ongoing basis to ensure what we offer our people is on target within the market, which helps us attract talented team members.

Additionally, we take significant time and care at the beginning of the recruitment process to understand the skills and competencies our hiring managers need long term, so we can clearly articulate our business objectives and bring on team members whose competencies will enable them to evolve with the organization.

Lastly, and very importantly, the depth and challenge of the work is integral when it comes to retention, and we provide ample opportunities for innovation, growth, and learning to keep our team members engaged and excited about their careers with us.

4. What HR strategies have been effective, and what challenges have arisen in Poland?

Samantha Rist: Our recruitment and onboarding processes went extremely smoothly before and after we opened our hub, thanks to the local business savviness and global know-how of MOTIFE’s team. They were an extension of our in-house team and helped us elevate our candidate and new hire experiences. One area we will continue to focus on and put energy into is in increasing our brand awareness in the local market, wherein hiring referrals, and facilitating tech talks and candidate events go a long way with our passive candidates and partners.

5. What advice would you give HR executives planning to establish and hire in Poland?

Samantha Rist: Our introduction to the Polish market went incredibly smoothly as we went into this endeavor with a team of experts who have established hubs in Poland before, and partnered with MOTIFE to ensure all bases were covered and no step was missed.

My top tips for fellow HR executives or technology leaders looking to establish a thriving hub in Poland would be:

  • Assess your gaps. Determine which roles you want to hire in Poland and then make sure the market reflects you will get what you are looking for in the talent pool.
  • Get familiar with the locale. Tap into your network to understand working norms – process requirements, holidays, time off, standard hours – and whether they will work well with your current business model or require you to focus on local solutions.
  • Partner with on-the-ground experts when you’re ready to go. MOTIFE was integral in enabling operational readiness and in ensuring we were set up to be competitive and able to retain top talent.

Once established, clarify and communicate your organizational goals and make sure the tools and processes provided to your team members will empower them to deliver.

We look forward to continuing to empower our Poland-based team members to flourish, and to learning even more about our people and partners in Poland as we operate within the market. If any fellow HR executives would like to reach out to learn more, please feel free to connect with me at any time.

Learn more about what international companies have achieved with their Krakow tech labs by downloading the Krakow IT Market Report 2024.

If you are interested in setting up your own engineering hub in Poland, contact us at MOTIFE to learn more.

If you are looking for interesting job opportunities in tech companies in Krakow and remote, check out open roles at motife.com/jobs.

Krakow IT Market Report 2024


Explore essential data on Poland's tech landscape.

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